How do I change my password?

To change your password, first use the login page to log in to CaseKeepers.

Click the down arrow to the right of your name in the upper right corner of the page.

Click Change password.

In the “Change password” dialog box, enter your current password in the Old password field, then enter the new password in the Password field and again in the Repeat password field. Then click Submit. Passwords in CaseKeeper must have at least 8 characters including at least one number and one upper case letter.

If the two passwords match and meet the requirements for a new password, CaseKeepers will display the following message:

If the password you enter in the “Repeat password” field does not match the password you enter in the “Password” field, CaseKeepers will display the following message. To see what you entered in the two field, click the eye icon on the right of the fields.

If your new password does not meet the requirements, the following message will be displayed. If this occurs, enter a password that has at least 8 characters including at least one number and one upper case letter. Then click Submit.